Privacy Policy

At Atelier Bag (hereinafter referred to as "we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website atelierbag.com (the "Site") and make purchases from us.

We are committed to being transparent about our data practices and giving you control over your personal information — no matter where you are in the world.

📌 Scope of This Policy

This Privacy Policy applies to all users of our Site, including visitors, customers, and subscribers. It covers:

  • Information we collect directly from you

  • Information we collect automatically through your use of our Site

  • How we use, share, and protect that information

  • Your rights and choices regarding your data

By using our Site or placing an order, you agree to the collection and use of your information in accordance with this policy.

📝 Information We Collect

1. Information You Provide to Us



Category Examples
Identity Data Full name, username, gender (optional)
Contact Data Email address, shipping address, billing address, phone number
Transaction Data Products purchased, order history, payment method (we do NOT store full payment card details)
Account Data Login credentials, preferences, wishlist items
Communications Customer support inquiries, reviews, survey responses, email interactions

2. Information We Collect Automatically

When you visit our Site, we may automatically collect:



Category Examples
Device Data IP address, browser type, operating system, device model
Usage Data Pages viewed, time spent, links clicked, search queries, referral source
Location Data Approximate location derived from your IP address (country/city level)
Cookie Data We use essential and optional cookies (see our Cookie Policy below)

🔧 How We Use Your Information

We use your personal data for the following purposes:



Purpose Legal Basis (EU/UK GDPR)
Order processing & fulfillment Contract performance
Payment processing & fraud prevention Legitimate interest / legal obligation
Shipping & delivery notifications Contract performance
Customer service & returns Contract performance
Sending marketing emails (with your consent) Consent
Improving our website & product offerings Legitimate interest
Legal compliance (tax, customs, etc.) Legal obligation
Security & fraud detection Legitimate interest

We do not sell your personal data to third parties.

📤 How We Share Your Information

We may share your personal data with the following third parties, strictly for operational purposes:



Recipient Type Purpose Examples
Payment processors Process your payments securely Stripe, PayPal, Shopify Payments
Shipping carriers Deliver your order DHL, FedEx, UPS, USPS, Royal Mail
IT & hosting providers Operate and maintain our Site Shopify, cloud hosting services
Marketing platforms Send you emails (only with consent) Klaviyo, Mailchimp
Customs authorities Clear your order for international delivery Government customs agencies
Fraud prevention tools Protect against fraudulent transactions Third-party verification services
Legal & regulatory bodies Comply with applicable laws As required by law

All third-party providers are subject to strict data protection obligations and are contractually prohibited from using your data for their own purposes.

🌍 International Data Transfers

As a global brand, Atelier Bag may transfer your personal data to countries outside your country of residence, including the United States, the European Union, and other jurisdictions where our service providers are located.

For EU/UK customers:

  • We ensure that appropriate safeguards are in place for any international data transfer, such as:

    • Standard Contractual Clauses (SCCs) approved by the European Commission

    • Transfers to countries with an adequacy decision (e.g., UK, EU, Switzerland)

  • You can request a copy of these safeguards by contacting us.

For US customers:

  • We comply with applicable US state privacy laws (CCPA/CPRA) regarding data transfers and disclosures.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our services.

Types of Cookies We Use:



Type Purpose Consent Required
Essential Site functionality, shopping cart, checkout, security No (by default)
Analytics Understand how visitors use our Site (e.g., Google Analytics) Yes
Marketing Show personalized ads and track campaign performance Yes
Preference Remember your language and region settings Yes

You can manage your cookie preferences at any time through our Cookie Banner or your browser settings. Opting out of non-essential cookies will not affect your ability to purchase.

🔐 How We Protect Your Data

We implement robust security measures to safeguard your personal information:

  • ✅ SSL/TLS encryption – all data transmitted between your browser and our Site is encrypted

  • ✅ PCI-DSS compliance – we process payments through certified providers; we do not store full credit card details

  • ✅ Access controls – only authorized personnel with a legitimate need have access to customer data

  • ✅ Regular security audits – we review and update our security practices regularly

  • ✅ Data minimization – we only collect what we need, and keep it only as long as necessary

While no method of transmission over the Internet is 100% secure, we continuously work to protect your data.

📅 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.



Data Type Retention Period
Order data 7 years (for tax, accounting, and warranty purposes)
Account data Until you delete your account
Marketing data Until you unsubscribe
Cookie / analytics data Up to 14 months (depending on cookie type)

You may request deletion of your data at any time (see Your Rights below).

👤 Your Rights – By Region

🇪🇺 EU / UK – GDPR Rights

Under the GDPR, you have the following rights:



Right Description
Right to access Request a copy of your personal data
Right to rectification Correct inaccurate or incomplete data
Right to erasure ("right to be forgotten") Request deletion of your data
Right to restrict processing Limit how we use your data
Right to data portability Transfer your data to another service
Right to object Object to processing based on legitimate interest or direct marketing
Right to withdraw consent Withdraw consent at any time (for marketing, etc.)

🇺🇸 US – CCPA/CPRA Rights (California & beyond)

If you are a resident of California or other US states with privacy laws, you have the right to:



Right Description
Right to know Request disclosure of the categories and specific pieces of personal data we collect
Right to delete Request deletion of your personal data (with exceptions)
Right to correct Request correction of inaccurate personal data
Right to opt-out Opt-out of the sale or sharing of personal data (we do not sell data)
Right to non-discrimination We will not discriminate against you for exercising your privacy rights

📌 We do not sell your personal data to third parties. Therefore, an opt-out mechanism is not applicable, but we honor all other CCPA/CPRA rights.

🌍 Rest of World

We respect your privacy rights regardless of your location. Even if your country does not have specific data protection laws, you may contact us regarding your data and we will address your request in good faith.

📧 Exercising Your Rights

To exercise any of your privacy rights, please contact us via:

📧 Email: privacy@atelierbag.com
📬 Postal: Atelier Bag Privacy Team (contact us for current mailing address)

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

🧒 Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it promptly.

🔗 Third-Party Links

Our Site may contain links to third-party websites (e.g., payment gateways, social media platforms). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you use.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business operations, or customer feedback.

  • The most current version will always be posted on this page.

  • For material changes, we will notify you via email (if you have an account) or through a prominent notice on our Site.

  • The "Effective Date" at the bottom of this page will be updated accordingly.

We encourage you to review this policy periodically.

🆘 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

📧 General inquiries: support@atelierbag.com
📧 Privacy-specific requests: privacy@atelierbag.com
⏱ Response time: Within 4 business hours (support) / 30 days (privacy requests)

Atelier Bag – Paris Design. Global Delivery. Your Privacy Respected.

Effective Date: August 7, 2026
Last Reviewed: August 7, 2026